Kerry's Virtual Assistant

"I'll do the admin tasks just focus on your business..."


 

Virtual Assistant

 

What is a virtual assistant?.

A virtual assistant is someone who does work for small businesses, large businesses and entrepeneurs. They work from their own offices but everything is done virtually.

              1. What does a Virtual Assistant do?.

                A Virtual Assistant can do anything from Ironing, Housesitting, Petsitting to Admin, Bookkeep

              2. Do Virtual Assistants Earn Salaries?.No they are Self Employed, they charge fees for there services.

              3.  What skills does a virtual assistant need?.It depends on their niche of service.

              4.  Who uses the services of a Virtual Assistant?. All sorts of Businesses and Individuals. Micro business owners who need to outsource there admin tasks so that they can concentrate on growing their business.

              5. A virtual assistant works from the comfort of their own office. All work is done via e-mail,fax, online etc.

Pro's and Con's of Hiring a Virtual Assistant

Pros                                                                                                       Cons

The VA supplies all work equipmentThey can’t bring you coffee
You only pay for time worked, no down time payThey can’t run local errands for you
VAs pay for their own vacation/ sick daysThey aren’t there to chat with in the office
You don’t need extra office spaceYou have to work more because their isn’t someone to talk to at the office, leading to more productivity so might still be a positive thing
You get more work done because you concentrate on the stuff you really need to doYou have to do your own filing
VAs pay their own taxes 
VAs are not employees,  so we provide our own insurance 
VAs tend to get more work done in a smaller amount of time, no office distractions 
VAs are running their own business and therefore are more motivated to get your work done 
VAs can do a variety of task such as answering phones to building your website, doing work of 2 or more people all in one. 
VAs provide their own ongoing training 
No need to pay advertising to find an employee 
You can have as many different VAs as you want 
Since most of us work from home, no reason for not working because of the weather 
Once a project is finished , or if you don’t need them anymore then they are done, no extra time, no hurt feeling 
As a VA we see it as if your company succeeds then we are successful too. 

Using an Employee

Pros                                                                                                 Cons

They can run local errandsThey work certain hours every week, some down time that you have to pay for
They can get your coffeeYou have to pay taxes
They can do your filingYou have to pay for unemployment
You have someone there in office with youYou have to pay for vacation and sick days
You get to have lunch meetingsYou have to advertise for filling the position
 You need extra office space
 You need extra office equipment for them
 They may need their own phone extension, more expense
 Office talk leads to less productivity
 For each employee, you have more added expenses
 Really bad weather might keep them from being able to come in
 Most employees only have training in a certain field where VAs tend to do a multitude of areas.
 Company expenses that have to be reimbursed such as mileage, lunch, supplies, etc.
 Employees may not see your company’s vision as their own and not work as hard toward it.

Having an employee is more of wanting someone there in the office to be there with you and run local errands. Using a VA just makes more sense. So I am asking you today, Why don’t you use a VA and see where it takes your business?

Virtual Assistant Pledge

To My Clients, I Promise…

·         I will accurately represent my skills, recognizing my limitations and only offering professional services that I feel competent to provide.

·         I will accurately represent what my practice is capable of in all marketing, advertising and promotional materials.

·         I will inform you of any conditions that I am aware of that could limit my effectiveness.

·         I will place your best interest first and foremost, making reasonably certain that I have the necessary skills and resources to provide the support needed before entering into a collaborative partnership with you.

·         I will clearly communicate the terms and conditions of our relationship, identifying the responsibilities of all parties, and documenting these provisions in a signed agreement.

·         I will honor my contracts, agreements and commitments.

·         I will only make commitments that are within my power and abilities to deliver.

·         I will accept responsibility for the work I do, admit mistakes and do my part to rectify any problems that arise.

·         I will maintain the highest level of professionalism, and refrain from misrepresenting any authority entrusted to me.

·         I will safeguard and protect any private and confidential information you entrust to me.

·         I will not release any of your information to any party whatsoever unless you give me explicit instruction or consent to do so.

·         I will ensure that electronic and hardcopy record disposal is handled in a confidential and secure manner.

·         I will do my utmost to protect your interests and reputation by conducting myself as a professional ambassador and representative of your business during the course of our work together.

To My Colleagues, I Promise…

·         I will be honest and accurate about my credentials, and not exaggerate, embellish or fabricate my professional history or competencies.

·         I will not intentionally partake in any activity, especially libel or slander, that could damage the professional reputation of another Virtual Assistant.

·         I will make every effort to exercise due diligence in naming my business to ensure I am not infringing upon the legal tradename and trademark rights of another VA’s established, pre-existing business. If such infringement occurs, I will immediately take steps to remedy the situation upon notification.

·         I will not engage in copyright infringement or theft of any other Virtual Assistant's intellectual property.

·         I will not engage in unfair trade practices.

·         I will not solicit or unlawfully take clients away from another Virtual Assistant and will faithfully observe the legal and binding agreements I make in any subcontracting situation.

·         I will be accepting of others' opinions, values, beliefs and acknowledge they are as valid as my own.

·         I will not use any confidential information gained through my professional association with colleagues for personal benefit of any sort.

To the Virtual Assistant Profession, I Promise…

·         I will exercise and uphold the highest ideals of integrity, competence and professionalism in business.

·         I will utilize my knowledge and abilities to strengthen public awareness and understanding of the Virtual Assistance profession.

·         I will not engage in any activity or practice that would bring the profession into disrepute.

·         I will not take on any work I deem to be illegal or immoral.

·         I will diligently exercise integrity, truth and honesty in all areas relating to my business and professional responsibilities.

·         I will not engage in nor condone any illegal or unethical practices in the industry.

·         I will acquire and maintain professional competence, and continue to expand my professional knowledge and technical skills.

·         I will maintain accurate and sufficient business records.

·         I will know and respect existing laws pertaining to professional work and business.

To Myself, I Promise…

·         I will do everything in my power to honor my value and worth as a human being and skilled professional.

·         I will only do work that I enjoy so that I never “work” another day in my life.

·         I will always do my best, as doing my best not only benefits clients and reflects well on the profession, it gives me confidence, satisfaction and self-worth.

·         I will work only with my ideal clients. When I work with those who value and appreciate my services and skills, the positivity our relationship creates for one another also makes the world a better place.

·         I will strive to do great as I do good.

 

BENEFITS FOR MY VIRTUAL CLIENT

As an SMME (Small-Medium-Micro Enterprise) you will:

·         Experience expert administration skills across the globe in different time zones to accommodate and fit in with your unique needs. For example, you would give me a list of duties (typing, editing, proof-reading, research etc...) to perform before you go to bed and by the time you wake up the work would be complete in your inbox.

·         Be able to concentrate on vital core activities like revenue generation, increased productivity and profit realisation by outsourcing your non-core administration and | or specialised project activities.

·         Get flexibility in terms of time as I operate from a virtual office.

·         Be able to strike a holistic balance between your work and home lives.

·         Be able to communicate with me online using a bouquet of Internet technology. 

·         Collaborate with me online using a bouquet of software technology.

·         Be able to submit your work requirements and in turn receive your completed work using collaborative online software technology.

·         Have 'peace of mind' knowing that I will complete the work.

·         Have further 'peace of mind' knowing that software applications are duplicated and synchronised thus ensuring continuity of workflow for you, my client.

A Virtual Assistant forges long-standing, collaborative relationships and builds partnerships with their clients. Each work package comes complete with its own set of legal work agreements including a Non-Disclosure Agreement. This ensures that you, my client, have continuous peace of mind at all times!

I look forward to assist you grow your business to reach its full potential.

 

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About Us

We are a virtual assistant company. We provide the following services: Admin, Typing, Data Capturing, Data Entry, Invoicing etc. For more on my services please contact me.

Contact Us

I am a qualified ..... Just send me an email if you want some pics ;)

At our company we strive for customer satisfaction.

  • South Africa

Our serving areas are All over the world